Prepaid Returns Label

$ 7.95

This prepaid returns label is for change of mind orders where you have contacted us and we have provided you with a link to this listing.

Steps for returning your item:

If you are purchasing additional items:

  • Add this "product" to cart along with any additional items you are purchasing and check out as usual
  • We will send you the prepaid returns label along with your order
  • To return the products that you no longer need, you can reuse the same mailing box or satchel. Note that returned products must be unused, undamaged, and in their original packaging
  • Sign the returns label and stick it to the front of the box/ satchel. (Either remove the old label or stick the new one on top.) Please make sure the box/satchel is taped or sealed
  • Drop off the parcel in a red Australia Post box (or post office). For your peace of mind, the tracking number is the barcode number, which can be tracked via the AusPost website
  • Once we receive your returned items, we will issue you a refund (assuming the products are received back in original condition). You will receive a notification when the refund has been issued.

If you are NOT purchasing additional items:

  • Add this "product" to cart along with any additional items you are purchasing and check out as usual
  • We will email you a .pdf copy of the prepaid returns label to print out
  • To return the products that you no longer need, you can reuse the original mailing box or satchel. Note that returned products must be unused, undamaged, and in their original packaging
  • Sign the returns label and stick it to the front of the box/ satchel. (Either remove the old label or stick the new one on top.) Please make sure the box/satchel is taped or sealed
  • Drop off the parcel in a red Australia Post box (or post office). For your peace of mind, the tracking number is the barcode number, which can be tracked via the AusPost website
  • Once we receive your returned items, we will issue you a refund (assuming the products are received back in original condition). You will receive a notification when the refund has been issued.

Australia - domestic shipping

Please expect shipping delays due to COVID-19 disruptions. Signature on delivery are no longer required due to Australia Post's COVID-19 policy. All items are shipped with tracking information. 

Free standard shipping Australia-wide for orders over $49, with tracking. ($7.95 for orders $49 and below).

Free express shipping Australia-wide for orders over $99, with tracking. 

Processing time is generally 1-2 business days. (For custom & semi-custom products, please read the product description for details on additional processing time frames). Standard shipping time is generally 1 to 6 business days to major capital cities, or longer for non-major cities. Ships from Melbourne. See additional shipping details here

International shipping*

Due to COVID-19 disruptions and an ever-changing situation, Australia Post is experiencing significant international delivery delays. 

All parcels will be shipped with tracking details provided.

Processing time is generally 1-2 business days. (For custom & semi-custom products, please read the product description for details on additional processing time frames). Ships from Melbourne, Australia.

*We ship to selected countries only, including USA, Canada, NZ, and parts of Europe & Asia Pacific. (UK and EU shipping are currently suspended due to new Brexit/ VAT laws). All timeframes are estimates. Prices do not include customs or other import duties (if any), which are solely the responsibility of the buyer. See additional shipping details here

Recently viewed