This prepaid returns label is for change of mind orders where you have contacted us and we have provided you with a link to this listing.
Steps for returning your item:
If you are purchasing additional items:
- Add this "product" to cart along with any additional items you are purchasing and check out as usual
- We will send you the prepaid returns label along with your order
- To return the products that you no longer need, you can reuse the same mailing box or satchel. Note that returned products must be unused, undamaged, and in their original packaging
- Sign the returns label and stick it to the front of the box/ satchel. (Either remove the old label or stick the new one on top.) Please make sure the box/satchel is taped or sealed
- Drop off the parcel in a red Australia Post box (or post office). For your peace of mind, the tracking number is the barcode number, which can be tracked via the AusPost website
- Once we receive your returned items, we will issue you a refund (assuming the products are received back in original condition). You will receive a notification when the refund has been issued.
If you are NOT purchasing additional items:
- Enter your name and address in the box. This will be used to generate the Sender's address for the returns label
- Add this "product" to cart and check out as usual
- We will email you a .pdf copy of the prepaid returns label to print out
- To return the products that you no longer need, you can reuse the original mailing box or satchel. Note that returned products must be unused, undamaged, and in their original packaging
- Sign the returns label and stick it to the front of the box/ satchel. (Either remove the old label or stick the new one on top.) Please make sure the box/satchel is taped or sealed
- Drop off the parcel in a red Australia Post box (or post office). For your peace of mind, the tracking number is the barcode number, which can be tracked via the AusPost website
- Once we receive your returned items, we will issue you a refund (assuming the products are received back in original condition). You will receive a notification when the refund has been issued.
