Shipping charges
You will be presented with the following shipping options at check out, depending on your order value. All orders will be shipped via Australia Post from Melbourne with tracking details provided to you.
For orders $49 and under
Standard postage with tracking: $8.95
Standard postage with tracking & signature on delivery: $10.90
For orders between $49.01 and $100
Standard shipping with tracking: FREE
Standard postage with tracking & signature on delivery: $2.95
Express postage with tracking: $10.95
Express postage with tracking & signature on delivery: $13.90
For orders $100 and over
Express postage with tracking: FREE
Express postage with tracking & signature on delivery: $2.95
Processing and delivery timeframes
Processing time for ready-to-ship items is usually 1 to 2 business days. Processing time for custom orders will vary - please see individual product descriptions for an estimate. If your order contains a product requiring customisation, your entire order will be shipped together once the custom item is ready. Please place orders for custom items separately if you would like to receive your ready-to-ship products earlier.
All items are shipped from Melbourne. Standard delivery generally takes between 2 to 6 business days between most capital cities. Please allow additional time on top of this due to COVID disruptions. Your tracking link will provide more information, or alternatively, the Australia Post delivery estimator may give you a more specific timeframe.
We are actively monitoring the Australian government's response to the COVID-19 coronavirus outbreak and are currently operating our online store as usual. We appreciate the Australian government's measures to combat the spread of the virus and we will be reviewing our approach regularly to ensure we comply and do our bit to help keep our community safe.
Expect Australia Post delays, due to COVID disruptions, particularly to regional and rural areas
Please note that the 'Next Day Express Post Guarantee' has been temporarily suspended. Express Post service will continue to be the fastest postal delivery option – and Australia Post will continue to prioritise these deliveries. They just may not be delivered next business day every time.
Australia Post is exploring all available transport alternatives and options, and working with the Australian Government, to minimise resulting impacts for customers.
Signatures no longer required (Australia Post policy)