If you are a retailer interested in stocking Fiona Ariva products in your store, we would love to hear from you.
We currently wholesale our wax sealing kits, wax seal stamps, sealing wax, wax melting spoons and some accessories. Our minimum order amount is $275 (GST-inclusive), plus $20 flat rate shipping and we are based in Melbourne, Australia.
Please complete the form below to apply for a wholesale account and scroll down to view additional T&Cs below.
WHOLESALE T&Cs
Once your wholesale account application has been approved, you will receive an email with account activation details. You will then be able to log in (click on person icon) to access wholesale rates and place your order.
ORDER MINIMUMS
The minimum order amount is $275 (incl-GST, excl shipping). All prices are in AUD.
PAYMENT TERMS
Once you place an order via our website, we will email you a tax invoice within 1 to 2 business days with our bank account details for EFT bank transfers. There will also be an embedded secure payment link that accepts direct debit or credit card payments. Note that credit card payments will attract a surcharge of 1.9%. Full payment is required prior to products being despatched. We will reserve your goods for 7 days once the invoice is sent, after which if full payment has not been received, we cannot guarantee that your items will remain in stock should you wish to make payment at a later date. Please feel free to email us a copy of your payment receipt to notify us that payment is made.
SHIPPING
We charge a flat rate of $20 for shipping (incl-GST) Australia-wide, via either Australia Post or Sendle. Please let us know if you have a shipping carrier preference or require signature on delivery as we accept no responsbility for lost or stolen items where signature on delivery has not been requested.
For international wholesale orders, we will provide you with a shipping quote based on package dimensions and weight along with your invoice.
LEAD TIMES
Items in stock will generally be shipped within 2-3 business days following payment being received. We will notify you if any items are out of stock, and we will either refund you for those items, or if you’d prefer, we can hold your items until all items are back in stock. Note that some designs are limited edition, so may be discontinued once sold out.
NEW PRODUCTS
We are continually adding new products to our range, so please check back often.
RETURNS
If our products arrive damaged, please email us photos of the damage within 14 days at fiona[at]fionaariva.com and we will replace them or else refund if we are unable to replace.
For any other questions, comments or feedback, please don't hesitate to reach out!